公司/行业：外企，电商公司coupang
岗位性质：外包岗，合同与万宝盛华人力资源公司签订，长期岗位，合同一年一签。
Key Responsibilities:
• Plan and operate IT services and continuously improve the relevant processes for a stable IT end user support onsite.
• Purchase and install IT network equipment and devices
• Operate and provide maintenance support in IT network equipment and devices
• Manage WLAN/LAN status and report regularly
• Work with stakeholders and relevant business teams
• Troubleshooting and monitoring LAN/WLAN/WAN activities and utilization and work with vendor Technical Support engineers to resolve issues
• Handle the network issue or tickets within SNOW/BTS for china users.
• Work with other global IT teams to implement/execute change requests and support in-house IT projects
• vendor management
主要职责：
•规划和运营IT服务，并不断改进相关流程，以获得稳定的现场IT最终用户支持。
•购买和安装IT网络设备和装置
•操作并提供IT网络设备和装置的维护支持
•管理WLAN/LAN状态并定期报告
•与利益相关者和相关业务团队合作
•故障排除和监控LAN/WLAN/WAN活动和利用率，并与供应商技术支持工程师合作解决问题
•为中国用户处理SNOW/BTS内的网络问题或票务。
•与其他全球IT团队合作，实施/执行变更请求，并支持内部IT项目
•供应商管理
Technical Qualifications:
• 5 years of related work experience
• Experience in operation and configuration of different OEM network devices (Cisco switch / Router / Firewall /wireless/Cisco ISE,/Fortinet.)
• In-depth understanding the TCP/IP protocols.
• Familiar with ip networking, L2/L3 Protocol,spanning tree, static/dynamic routing,DHCP, DNS, VLAN ,arp etc.
• Familiar with Cisco wireless and ISE, and VPN
• Have great interpersonal skills, strong verbal and written communication
• Basic experience with network diagnostic, monitoring and analysis tools
技术资格：
•5年以上相关工作经验
•不同OEM网络设备（思科交换机/路由器/防火墙/无线/思科ISE、/Fortinet）的操作和配置经验
•深入了解TCP/IP协议。
•熟悉ip网络、L2/L3协议、生成树、静态/动态路由、DHCP、DNS、VLAN、arp等。
•熟悉思科无线和ISE以及VPN
•具有良好的人际交往能力，较强的口头和书面沟通能力
•具备网络诊断、监控和分析工具的基本经验
Preferred Qualifications:
• Experience in network projects for 3 years
• Cisco centificate CCNP or CCIE, or equal ability
• Experience in providing supports to fulfillment/delivery/customer service center
• Experience in IDC, Rack, UPS/Battery, Cooling (CRAC), Power Cabling, FMS, etc.
首选资格：
•3年以上网络项目经验
•思科CCNP或CCIE证书，或同等能力
•为履行/交付/客户服务中心提供支持的经验
•IDC、机架、UPS/电池、冷却（CRAC）、电源布线、FMS等方面的经验。
工作地址：上海浦东新区长泰国际商业广场C座（2号线金科路地铁站）
薪资与福利：
薪资构成：固定薪资*13薪
入职会有10天带薪年假，5天带薪病假
全额五险一金，补充商业医疗保险
入职体检和年度体检；中秋、春节、生日、端午年节福利